professional with a solid background in Airline Ticketing Reservation & Sales. Proven track record of delivering exceptional customer service, managing recruitment processes, and handling administrative duties effectively. Proficient in airline ticketing systems such as Saber and Galileo, ensuring accurate bookings and seamless travel experiences. Adept at multitasking and problem-solving, with a strong commitment to achieving organizational goals.
· Provided exceptional customer service by assisting with ticket purchases, trip planning.
· Ensured accuracy in order transactions and generated detailed travel documentation.
· Addressed customer inquiries promptly via email, phone, or in-person interactions.
· Maintained updated customer records and reservation details in computer systems.
· Collaborated effectively with coworkers to achieve organizational goals and enhance.
· Interacted with customers via email, phone, or in-person to address inquiries, process orders, and offer last-minute ticket options.